Q: What does the free assessment include?

Our free assessment is a no-cost, no-obligation consultation designed to help us understand your needs before any work begins. We review your current setup, discuss your goals and concerns, and evaluate how our services—such as electrical, networking, security, automation, and audio/video—can best work together for your space. There is no charge for the assessment . It allows us to plan properly, recommend the right solutions, and ensure everything is done right the first time.

Q: How do I pay for my project ?

We accept all major forms of payment , including debit cards, credit cards, ACH transfers, and checks for your convenience. Once a quote is approved, payment for all required materials and equipment is collected first so items can be purchased and scheduled for installation. After the job is completed, labor costs and any approved changes or additions are billed at project completion. This process helps keep projects on schedule, ensures transparency, and allows us to deliver your installation efficiently and without delays.

Q: Do you have a customer portal ?

Yes, we offer a secure customer portal that makes managing your services easy and convenient. Through the portal, you can request service calls, schedule appointments, and submit requests for new installations or projects . You can also view upcoming and past appointments, review invoices, make payments, and access other account-related services —all in one place. The customer portal gives you full visibility and control, saving you time and keeping everything organized.

Question 1

What does the free assessment include?

Accepted Answer

Our free assessment is a no-cost, no-obligation consultation designed to help us understand your needs before any work begins. We review your current setup, discuss your goals and concerns, and evaluate how our services—such as electrical, networking, security, automation, and audio/video—can best work together for your space.

There is no charge for the assessment. It allows us to plan properly, recommend the right solutions, and ensure everything is done right the first time.

Question 2

How long does it take to get a quote ?

Accepted Answer

After the initial walkthrough and free assessment, we aim to provide quotes within 12 to 24 hours. We understand that time is valuable—especially for businesses—so we work efficiently to deliver clear, accurate pricing without unnecessary delays.

Our goal is to keep your project moving forward by providing timely quotes that allow you to make informed decisions quickly and confidently.

Question 3

How do I pay for my project ?

Accepted Answer

We accept all major forms of payment, including debit cards, credit cards, ACH transfers, and checks for your convenience.

Once a quote is approved, payment for all required materials and equipment is collected first so items can be purchased and scheduled for installation. After the job is completed, labor costs and any approved changes or additions are billed at project completion.

This process helps keep projects on schedule, ensures transparency, and allows us to deliver your installation efficiently and without delays.

Question 4

Do you have a customer portal ?

Accepted Answer

Yes, we offer a secure customer portal that makes managing your services easy and convenient. Through the portal, you can request service calls, schedule appointments, and submit requests for new installations or projects.

You can also view upcoming and past appointments, review invoices, make payments, and access other account-related services—all in one place. The customer portal gives you full visibility and control, saving you time and keeping everything organized.

WELCOME

To the all new Gold Star IT Solutions

Trusted services with proven expertise

Free Assessment

One Stop Shopping

A Step Beyond IT

Electrical

Explore our services

Commercial & Residential Automation

Amplify your business today

Contact Gold Star IT Solutions for trusted infrastructure services today.

About Gold Star IT Solutions

Frequently asked questions

Answers to common questions about our services

What does the free assessment include?

How long does it take to get a quote ?

How do I pay for my project ?

Do you have a customer portal ?

Get an Estimate

WELCOME

To the all new Gold Star IT Solutions

Trusted services with proven expertise

Free Assessment

One Stop Shopping

A Step Beyond IT

Electrical

Explore our services

Commercial & Residential Automation

Amplify your business today

Contact Gold Star IT Solutions for trusted infrastructure services today.

About Gold Star IT Solutions

Frequently asked questions

Answers to common questions about our services

Question

What does the free assessment include?

Question

How long does it take to get a quote ?

Question

How do I pay for my project ?

Question

Do you have a customer portal ?

Get an Estimate